Dear Provincia Villas Residents,
As of March 1, 2024, RealManage HOA Management Co. will be managing our community.
As a community, we strive to maintain the highest standards of service and care for our residents. However, due to numerous issues with the previous company, we found ourselves in a position where a change in management companies was necessary. We want to emphasize that this decision was not taken lightly. The Board thoroughly evaluated all options and explored every possibility to avoid this disruptive change. Ultimately, after careful consideration and deliberation, it became clear that transitioning to a new management company was the best course of action for the well-being and future prosperity of our community.
We understand that the change can be unsettling and we want to assure you that our priority remains the same - to serve the best interests of our residents. We are confident that the new management company, RealManage, will bring fresh perspectives, expertise and dedication to the table. They are committed to working closely with us to ensure a smooth transition and to continue providing the high level of service that our community deserves.
We recognize that you may have questions or concerns about this change and we are here to address them. Please feel free to reach out to the Board directly at community@provinciavillas.com or contact our new Property Manager, Amy Aguilar at pvillas@ciramail.com for any assistance you may need during this transition period. Also, our Resident Service Center is available Monday through Friday 1-866-4RealService (1-866-473-2573) from 7:30 a.m. – 7:00 p.m.
Thank you for your understanding and support as we navigate through this transition together. We are committed to keeping you informed every step of the way and ensuring that our community remains a wonderful place to call home.
Best regards,
Provincia Villas HOA Board
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